Privacy Policy – Puppies Power

Effective Date: 02/01/2026

Puppies Power (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or interact with our applications, point-of-sale systems, and related tools (collectively, the “Services”).

1. Information We Collect

A. Information You Provide to Us

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and payment information (processed through third-party providers)
  • Pet information (e.g., dog name, breed, vaccination status, grooming notes)
  • Appointment details and service history
  • Messages or inquiries sent to us

B. Automatically Collected Information

When you use our Services, we may automatically collect:

  • IP address
  • Device type and browser
  • Pages visited and actions taken
  • Date and time of access

This data is used for security, analytics, and service improvement.

2. How We Use Your Information

We use collected information to:

  • Provide and manage grooming, sales, and related services
  • Process payments and issue receipts
  • Schedule appointments and maintain service records
  • Communicate with you about services, updates, or issues
  • Improve our website, POS systems, and operational tools
  • Maintain security and prevent fraud
  • Comply with legal and regulatory obligations

We do not sell your personal information.

3. Payment Processing

Payments are handled by third-party payment processors (e.g., Stripe).
We do not store full credit card numbers on our systems.

Payment processors handle data according to their own privacy policies and security standards.

4. Sharing of Information

We may share information only as necessary:

  • With service providers who help us operate (payment processing, hosting, analytics)
  • To comply with legal requirements or lawful requests
  • To protect our rights, property, customers, or safety

All third-party partners are required to protect your data.

5. Data Retention

We retain personal and pet information only as long as necessary to:

  • Provide services
  • Meet accounting and legal requirements
  • Maintain accurate business records

When information is no longer needed, it is securely deleted or anonymized.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of certain data (subject to legal obligations)

To exercise these rights, contact us using the information below.

7. Children’s Privacy

Our Services are not directed to children under 13.
We do not knowingly collect personal information from children.

8. Security Measures

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website or Services may link to third-party websites.
We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted with an updated effective date.